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Worldwide Headquarters:

ABX LOGISTICS Worldwide sa/nv
Rue des Deux Gares 150 Tweestationsstraat
B-1070  Brussels
Belgium
Phone/Fax/Email: Click here to find your national contact
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Company values

Innovation
Innovation is, literally, bringing in something new. People often think this just refers to new inventions, machinery or technology. In fact, it usually starts with new thinking, new ideas, and new ways of looking at things. After all, it is hard to change policies or improve service if ideas are fixed and viewpoints remain narrow. Innovation breaks through these boundaries to wider horizons, blowing a breeze of fresh air into existing practices.
Pride
Pride is a feeling of satisfaction in work well done. People take pride in working for a company with a good reputation, in being member of a successful team, in coming from a country or region, and take pride in their work. They are also proud about being able to do something well, such as sport or music. This is the good side of the coin. On the other side is the pride that is connected with vanity, the pride that goes before the fall.

Pride goes with job satisfaction and with recognition, and praise often comes as a result. Praise plays a larger part in workplace politics than many would like to believe. When satisfied customers praise a company, that is good. Compliments from competitors usually come as a pleasant surprise. But no praise is so highly valued as the personal congratulations from colleagues who recognise the achievements of their bosses, employees and team-mates.

Integrity
Everybody wants to work with people who are sincere, completely trustworthy, transparent in all their dealings, and able to accept blame as well as praise. These people show the same face to everybody inside the company as they do to the outside world. These people have integrity.
Self-development
The new mantra of personal career development is this: you are responsible for your life. If you want to succeed in the development of your career and the realisation of your personal potential, you are the person to do it. Having lived in an era of mass employment and 'jobs for life', some people find this concept hard to swallow. If you join a company and do your job, why not stay until retirement? The younger generation does not see this as so much of a problem.
Be Demanding
Being demanding is searching for excellence, recognising excellence, and saying we want that too for ourselves and for our company. It means setting high standards for your team, your customers and - above all - yourself. Benchmarking the company against the best in the world in order to be the best, and to be able to prove it - for this you need to be demanding.

Raising performance standards will certainly raise customer satisfaction. Doing this intelligently can save costs, increase profits and improve the working environment.

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